Terms and Conditions
Effective Date: 6th March 2025

Welcome to Estilos De Conceito Ventures! These Terms and Conditions govern your use of our website (www.estilosdeconceito.com) and our personal shopping services. By accessing or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Definitions

  • “Company” refers to Estilos De Conceito Ventures, a personal shopping service based in Abuja.
  • “Customer” or “You” refers to any individual or entity using our services.
  • “Services” refers to our personal shopping, luxury sourcing, wardrobe consultation, and related services.
  • “Products” refers to fashion, luxury, and lifestyle items sourced or purchased on behalf of customers.

2. Service Overview

Estilos De Conceito Ventures provides a personal shopping service for fashion, luxury, and lifestyle products. We source items on behalf of clients based on their preferences and requests.

  • Our services include, but are not limited to:
    • Personal shopping for fashion and accessories
    • Luxury and designer shopping
    • Wardrobe consultation
    • Gift shopping and special requests
    • International shopping and delivery

3. Orders & Payments

  • Customers must provide accurate details when placing an order, including size, brand preferences, and special requests.
  • Full or partial payment may be required before we proceed with purchasing the requested items.
  • We accept payments via bank transfer, credit/debit cards, or other approved payment methods.
  • All prices are quoted in Naira (NGN) unless stated otherwise.

4. Product Availability & Sourcing

  • We strive to source all requested items, but availability is subject to stock levels from suppliers and brands.
  • If an item becomes unavailable after payment, we will offer a suitable alternative or process a refund.
  • We do not guarantee the availability of all brands or items at all times.

5. Refunds & Returns

  • Returns & Exchanges: Due to the nature of personal shopping, returns and exchanges are subject to the policies of the original retailer or brand.
  • Refunds: Refunds will only be issued in cases where we fail to source the requested product or if an item is significantly different from what was agreed upon.
  • No Refunds for Buyer’s Remorse: If a customer changes their mind after purchase, refunds may not be possible.

6. Shipping & Delivery

  • We offer both local and international delivery services. Delivery times may vary based on location and item availability.
  • Customers are responsible for any customs duties or import taxes for international deliveries.
  • We are not responsible for delays caused by shipping carriers, customs processes, or unforeseen circumstances.

7. Authenticity Guarantee

  • We only source original and high-quality products from reputable brands and retailers.
  • Customers will receive proof of authenticity where applicable, such as receipts or certificates of authenticity.

8. Client Responsibilities

  • Clients must provide accurate information and preferences when placing orders.
  • Any changes to an order must be communicated as soon as possible and may be subject to additional charges.
  • Clients must ensure timely payments to avoid delays in order processing.

9. Intellectual Property

  • All content, logos, and materials on our website and social media channels are the property of Estilos De Conceito Ventures.
  • You may not copy, reproduce, or distribute our content without prior written consent.

10. Limitation of Liability

  • We are not liable for:
    • Manufacturer defects or quality issues from the original brand or retailer.
    • Loss or damage during shipping (although we take precautions to minimize risk).
    • Delays caused by third-party suppliers, brands, or logistics providers.
  • Our liability is limited to the value of the order placed by the customer.

11. Privacy & Data Protection

  • We collect and store customer information solely for order fulfillment and communication purposes.
  • We do not share personal data with third parties except as required for payment processing and order delivery.
  • Our [Privacy Policy](Insert Privacy Policy Link) outlines how we handle customer data.

12. Changes to Terms & Conditions

We may update these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services after changes means you accept the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of Nigeria. Any disputes arising from our services shall be resolved in Nigerian courts.

14. Contact Us

For inquiries or further assistance, please contact us:

📍 Address: Suite 102, Millennium Plaza, Wuse 2, Abuja
📞 Phone: 08036815305
📧 Email: shop@estilosdeconceito.com
🌐 Website: www.estilosdeconceito.com

By using Estilos De Conceito Ventures’ services, you agree to these Terms and Conditions.

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